Return & Refund Policy

Return & Refund Policy

We want you to be fully satisfied with your purchase.

Eligibility for Returns

  • Returns are accepted within 7 days of delivery.

  • The product must be unused, in its original packaging, and with all accessories.

  • Items on sale or clearance are non-refundable.

Refund Process

  • Once we receive the returned item, we will inspect it and process a refund within 5-7 business days.

  • Refunds will be issued to the original payment method.

Exchange Policy

  • Exchanges are allowed for defective or incorrect items.

  • You must notify us within 48 hours of receiving the order.

For return/exchange requests, email us at accessorieswalayofficial@gmail.com.